Terms & Conditions

1.1   CHECK-IN:

Check-in on the day of arrival is at 14:00. Upon check-in students staying in the apartments, hostel and student houses will be asked to pay a damage deposit of €100 which will be refunded upon departure. Students who arrive during the night are to leave their ID Card/ Passport with the security guard and return to the main residence (Garden View Complex) reception the next morning to pick-up their document/s and pay the €100 damage deposit. If students’ arrival is early in the day and they prefer immediate access to their room, the School recommends that the accommodation is reserved from the night before to guarantee immediate access.

1.2   CHECK-OUT:

Check-out on the day of departure is at 10:00. When checking out, students staying in the apartments, hostel and student houses should allow at least 1 hour for management to check the accommodation and refund the damage deposit. If a student fails to allow at least 1 hour, management reserves the right to refund the damage deposit at a later stage at a charge. In order to be checked, the accommodation has to be vacated and keys returned. Management reserves the right to remove the personal belongings of students who are due to check out or change room if they fail to do so by 10:00. The School will not accept any liability for any items reported missing or damaged.

1.3   DAMAGE DEPOSIT:

The damage deposit of €100 paid on check-in will be refunded (in full or part thereof) on check-out, upon presentation of the damage deposit receipt and after the accommodation has been inspected. The damage deposit is held against any costs that may be incurred in respect of missing items of inventory, breakages, damages or excessive dirt that students may cause during their stay. Management also reserves the right to fine students where disturbances to other clients or third parties have been reported. In these cases the fine will be taken from this deposit. It is very important to note that students’ liability is not limited to €100 and the School reserves the right to charge extra money or take any other necessary measures as and when required. Clients departing during the night are to contact the reception at the main residence (Garden View Complex) the evening before their departure for instructions regarding refund of their deposit. Failure to do so will result in the refund being made by bank transfer/credit card at a charge.

1.4   CLEANING:

Cleaning of the accommodation and change of towels and bed linen takes place on a weekly basis; missing items will not be replaced. Cleaning includes washing of floors and bathroom/s, and dusting of furniture; cleaning of plates, pots and pans is not included. Even though cleaning is provided, students are to keep their rooms tidy to make cleaning easier and must throw all their rubbish into the large container situated outside the main entrance of the accommodation on a daily basis. Rubbish is not to be left to accumulate indoors as this will attract ants and other unwanted insects. Students leaving untidy rooms will not have their accommodation cleaned and will have to pay an additional fee of €25 – €35 per apartment for extra cleaning.

1.5   CHANGE OF ACCOMMODATION (REQUESTED BY STUDENT) – HOST FAMILY ACCOMMODATION:

If a student changes from one host family to another host family, an administration fee of €50 will be charged; the administration fee will also apply if the student changes to any other type of accommodation. If a student changes to accommodation of a superior category, the student will also be charged the difference in price. There will be no refund or course/accommodation extension if a student changes to accommodation of an inferior category.

1.6   CHANGE OF ACCOMMODATION (REQUESTED BY STUDENT) – ALL OTHER TYPES OF ACCOMMODATION:

If a student changes from one accommodation to another accommodation of the same category, an administration fee of €25 will be charged. If a student changes to accommodation of a superior category, the student will only be charged the difference in price. There will be no refund or course/accommodation extension if a student changes to accommodation of an inferior category. The respective hotels’ policies will apply for students staying at a hotel.

1.7   CHANGE OF ACCOMMODATION (REQUESTED BY PROVIDER):

The School reserves the right to ask students to change their bed/ room/apartment provided that notification is given beforehand.

1.8   PARTIES:

Parties must not be held in the accommodation. Loud music, singing, shouting or any other disturbance in the accommodation, corridors or any other public area is not permitted at any time during the day or night. A penalty fee equivalent to €100 of damage deposit is being charged when regulations are ignored

1.9   MEALS – HOST FAMILY ACCOMMODATION:

Students staying with host families are entitled to continental breakfast and dinner. Breakfast includes tea or coffee with milk, and an adequate amount of toast with preserves and cereals. Dinner in the evening includes a variety of dishes and mineral/filtered water. Students must respect the meal times established by their family. Students should inform their family about the foods they like and do not like, or when they are not going to eat at the family, or would like to eat at a different time.

1.10  INSPECTION OF ACCOMMODATION:

Management or staff carry out regular spot checks of the students’ accommodation from time to time. Pots, pans, plates, cutlery etc. must not be moved from one accommodation to another. When inspecting the accommodation on departure, clients will be charged for missing items even if they are found in another accommodation. Posters, photos, postcards, etc. must not be stuck on to the walls; this is to avoid damaging the plastering – a maximum fee of €25 per room will be charged for whitewashing. Students are responsible for missing items of inventory, breakages and damages in their accommodation; therefore, it is in the interest of the students who are sharing accommodation to ensure that any damage caused in their accommodation is reported to management immediately.

1.11  COOLING AND HEATING:

Air-conditioning in the Garden View apartments functions between 20:00 and 06:00 in summer. In winter, the heating functions between 15:00 and 22:00. Students can pay an extra €3 per unit per day so that the air-conditioning / heating operates on a 24-hours basis. Air-conditioning at the hostel is available at a supplement of €6 per day. If students require a heater or a fan, this can be hired from the main residence (Garden View Complex) reception at a cost of €3 per day. Use of heaters or fans other than those supplied by the reception is not allowed. In the event of a heater or fan being found in the accommodation a charge of €6 per day for the full stay will be made for each heater / fan. In the case of host family accommodation a heater/fan will be provided when necessary.

1.12  KEYS:

Every student will be given his/ her own room key. Students staying in the apartments, hostel and student houses will be charged €10 for missing or broken keys. Replacement keys will only be given upon presentation of photo identification. In the case of accommodation with host families, if students are given a copy of the house key and this is lost, they will have to pay the full cost involved to replace the door lock.

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