Terms & Conditions

1.1   FIRST DAY OF SCHOOL:

The first day at school will be Monday if students arrive at the weekend, and the following day after arrival for mid-week arrivals. Students have to be at the School reception by 08:45, unless otherwise advised. The first day at school will be Tuesday when a public holiday falls on a Monday and the school is closed.

1.2   PLACEMENT TEST:

Prior to their arrival, students are sent a link to the online placement test to assess their level of English and on their first day, they will be assigned to a level of study based on their results of this test. Courses in General English are offered at all levels, however an intermediate level of English or higher is required to join the Professional English Courses. Students wishing to join an Exam Preparation course must have an appropriate level of English relevant to the exam they wish to take. If a student does not have the minimum level of English required to follow a particular course, the student will be offered a place in a General English-Intensive course of the same value. Should students feel that they have been placed in the wrong class, they should immediately report the matter to the Director of Studies for consideration. You may be asked to do your placement test online prior to joining your course.

1.3   WELCOME MEETING & ORIENTATION:

On Monday, immediately after their placement test, students will be invited to attend a short welcome meeting where they will be given details about the course timetable, facilities available at Clubclass, leisure programme and welfare information. Students will also be given general tips and guidelines to help them make the most of their stay and will be invited to an orientation walk.

1.4 ABSENCE FROM SCHOOL:

In the event that a student is absent from school, missed lessons are not made up or refunded.

1.5   ATTENDANCE:

Students must be punctual and latecomers will be excluded from their lesson. Only students who have been excused by their teacher or visited and certified as being sick by a doctor will be allowed to miss lessons. The School reserves the right to exclude any student from class who is deemed to be unfit to attend lessons. Documents confirming that an individual is a student at Clubclass will only be issued to students who attend lessons regularly. Students who are absent from their lessons without reasonable justification will not be awarded a course certificate. Regular absenteeism could lead to the student being expelled and no refunds will be given. The school is obliged to report regular absenteeism to the immigration authorities.

1.6 COURSE CERTIFICATE:

Students are awarded a course certificate at the end of their course at Clubclass. (End of Course Questionnaire needs to be handed in before collecting the certificate) Students require a minimum of 80% attendance in order to receive a certificate.

1.7   LEVEL CHANGE:

Students who would like to change level during their stay are to approach their class teacher, who will then discuss this with the Director of Studies. If the request is approved, the student will be asked to take a test before being moved to the next level. Should the student wish to have a new course book, this can be provided against a charge.

1.8   COURSE BOOK:

A course book is included in the course resource fee paid by students over 16 and joining any of the adult courses at Clubclass. Since course books cannot be exchanged, these are given to students on their second day of their course to ensure that students have been assigned to the appropriate level (students may need to purchase additional course books when they move up to a higher level or a different course).

1.9   COURSE TIMES AND LOCATION:

Courses may be held in the morning or in the afternoon. The School reserves the right to place students in any course schedule and to change the timetable as and when necessary. The School may use classrooms at alternative premises of a similar or better standard.

1.10   REDUCTION IN LESSONS:

If an insufficient number of students are participating at a particular level, the School reserves the right to reduce the number of lessons as follows: • Group course with a maximum of 12 students per class – 1 to 4 students in class, 5 lessons for every 10 lessons booked • Group course with a maximum of 6 students per class – 1 or 2 students in class, 5 lessons for every 10 lessons booked

1.11   COURSE CHANGE:

Students who would like to change their course during their stay are to approach the Director of Studies; additional charges will apply in the case of upgrades to a different group or person-to-person course, however refunds or course/accommodation extensions will not be given if students change to a course of a lower value. Change from a group course to a person-to-person course is only possible if the price-difference between the two courses is paid and the new course has a minimum of 20 lessons per week. If a student requests to be changed to a course of the same type and/or value, an administration fee of €25 will be charged. The School reserves the right to change any part of the package to another type of similar or better standard where circumstances beyond the School’s control necessitate such changes – in this case no charges will apply.

1.12  SHORTENING OF ENROLMENT:

No cash refunds will be given to students who shorten their package at Clubclass; the School’s “Cancellation & Refund Policy” will apply. Students enrolled with a visa/temporary residence permit may not be shortened due to the terms of issue established by immigration authorities.

1.13  TAKING A STUDY BREAK:

Long-term students are entitled to a two- week break for every 10 weeks booked, and a one-week break for each additional 5 weeks. Students are to inform the Director of Studies and/or the School reception staff at least 7 days before they plan to take a break. Breaks must consist of whole weeks (Monday to Friday) and the course only will be added on to the end of the enrolment. If the revised enrolment extends into the high season, a difference in fees may apply. In the case of study breaks, unutilised accommodation and courses cannot be passed on to other students and refunds will not be given. Students returning from a study break cannot expect to return to the same class, teacher or accommodation (in exceptional circumstances, the School reserves the right to move the students’ personal belongings while the student is not present). Once a break has been confirmed, dates cannot be changed and students may not turn up for lessons during the respective week/s. Students requiring a visa for the duration of their stay must ensure that their enrolment includes any planned study breaks. Accommodation is not carried forward. The last course week/s cannot be booked as a study break.

1.14  POSSIBLE CHANGE IN LESSON FORMAT:

Clubclass English Language School reserves the right to switch from face to face lessons to online lessons as it deems necessary in order to safeguard the health and safety of its students and staff. For operational reasons, there may be weeks when the maximum number of students in class at any one time is exceeded